Included in the Health Platform's +Digital care package
Kvinna i digitalt möte med läkare

Digital care alongside sick leave reporting

Prevent sick leave from lasting longer than necessary

Employees get the right support at the right time, with quick access to a doctor, psychologist or physiotherapist when they report sick.

Intertek ISO 27001
We are ISO 27001 certified.

Fast care when it's needed most

When an employee reports sick leave, they may need medical care straight away. With MedHelp, they get quick access to the right care – without having to arrange an appointment, endure long waiting times or travel to a health centre.

This means that:

  • a doctor can carry out a medical assessment and, if needed, write a prescription or medical certificate
  • a psychologist can give early support for stress, anxiety or sleep problems
  • a physiotherapist can help with pain, tension or strain injuries
  • everything is handled digitally and linked to the sick leave notification

The result: faster access to treatment, clearer guidance and a better chance of returning to work sooner.

Employees who report sick at 6am on a Monday get advice straight away.

Doctor

A doctor can assess and treat common conditions such as pain, infections, skin problems and allergies, and issue prescriptions, referrals or medical certificates when needed.

Fast, straightforward and often helping employees return to work sooner.

Physiotherapist

The physiotherapist assesses pain and muscle tension and creates training programmes that support recovery and prevent new problems.

Starting the right exercises early can reduce the risk of prolonged sick leave.

Psychologist

A psychologist can provide support for stress, anxiety, low mood and sleep problems, often using CBT-based methods and other evidence-based approaches.

Early support can help prevent sick leave.

Collaborate seamlessly – with all information documented automatically

One shared process for employees, managers and HR – with templates, medical certificates and every step in one place.

You no longer have to deal with:
Scattered documents, details buried in inboxes, outdated information and unclear processes.

What you get:

  • Automatic documentation
  • Rehabilitation support
  • A complete record with full traceability
  • Less time spent on administration

Identify ill health early

The platform highlights emerging patterns, such as repeated short-term absence or increasingly frequent absences. Patterns that were previously easy to miss become visible.

You no longer have to rely on:
Gut feeling, manual follow-up, spreadsheets.

What you get:

  • Automatic alerts
  • Recommended next steps
  • Greater clarity for managers and HR
  • Fewer unexpected problems

Identify ill health early

Our health platform helps you take a preventive approach to employee health. With the help of AI, you can identify when sick leave is at risk of becoming long-term – and act in time.

Secure handling of your data

With MedHelp, you can be confident that your employees’ personal data is handled securely and in compliance with GDPR. We are certified to ISO/IEC 27001, the internationally recognised standard for information security management.

Lower costs

With a clear overview of sickness absence, you can act early, track the impact of your measures and reduce both absence and its associated costs.

Frequently asked questions

SECURITY AND TRUST

Meets the highest security standards

MedHelp is built for organisations that set high standards for security and data protection. Our processes, systems and ways of working are designed to protect sensitive information and create confidence for both employers and employees.

ISO 27001

We are certified to ISO 27001 – the highest standard for information security

GDPR

The service is designed to meet the requirements of GDPR

EU/EES

All servers are located within the EU/EEA

SFTP

Encrypted file transfer and automatic backup
What's included?

Everything you need to manage sick leave – in one platform

Help managers identify early signs of ill health and take action before sick leave becomes long-term. This makes it easier to work preventively and support employees at the right time.

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Experienced nurses provide employees with advice and support when they are sick or need to care for a child. This takes pressure off managers and helps employees make informed decisions about care and absence.

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Using AI, MedHelp identifies early signs of ill health and the risk of prolonged sick leave. This enables HR and managers to act early, before short-term sick leave develops into long-term absence.

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Bring more structure to rehabilitation cases, with support throughout the process. The platform helps HR and managers follow up on activities and meet their rehabilitation obligations.

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Clear statistics and visual insights help you quickly identify risks and see which parts of the organisation need attention. By tracking trends, patterns and key metrics, it becomes easier to make data-driven decisions.

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Give employees quick access to a doctor, psychologist or physiotherapist when they report sick leave. This provides timely support and can help them return to work faster.

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Want to see how the platform works in practice?

We'll show you how MedHelp can help your organisation.