Included in the Health Platform's base package

Absence management

Our service for sick leave and return-to-work reporting simplifies admin when someone is ill. Absence management gives you a quick overview of sickness absence and its causes, helping you reduce it.

Intertek ISO 27001
We are ISO 27001 certified.

Value for HR

  • Automated processes
  • Support for systematic work environment management
  • GDPR-compliant documentation
  • Clear overview and statistics on sickness absence
  • Quick to set up and integrate

Value for managers

  • Automatic identification of early signs
  • Support for preventive health work
  • Simpler admin that saves time
  • Support in meeting rehabilitation obligations
  • Secure documentation

Value for employees

  • Smooth sick leave and return-to-work reporting
  • Healthcare advice when employees are sick or need to care for a child
  • Preventive support when an early signal is detected
  • Better working environment

Simplify sick leave management

Make sickness, childcare-absence and return-to-work reporting more efficient and smoother

With our absence management service, employees can easily report sick leave, childcare absence and return to work through our app, web or phone.

The service simplifies sick leave administration and gives managers a clear overview of absence, with data that helps them understand causes and identify risks of ill health.

How MedHelp's absence management works

EmployeeHow MedHelp's absence management worksAutomatic reminder to submit a medical certificate from day 8Submit the medical certificate through the platformEmployee well again? Returning to work is reported easily via our app, web or phone.Still ill? Automatic contact with the Swedish Social Insurance AgencyEmployerThe employer automatically receives information about the absenceAs an employer, you receive information about the absence period.Advise(optional)Personal medical advice. Experienced nurses give self-care advice and refer employees to healthcare or occupational health services when needed.Personal medical adviceAfter three days of sick leave, a nurse follows up, gives advice and reminds the employee about the medical certificate from day 8.Statistics in the platformAll information about the absence, expected return date and reason for absence is stored in MedHelp's plat-form, available to both the employee and you as the employer.Direct contact with the person who is illDirect contact with the person who is ill. Through the platform, you as a manager get a quick overview of sick-ness and childcare-absence reports. If you like, you can contact the employee directly through the platform.Day 1Day 3Day 8Day 10Day 14Long-term overview
”It's invaluable to have a system where several people can see the situation. You avoid text-message chains and uncertainty. If I can't get hold of the production manager, I can still log in and see: 'Karin isn't coming in today.' It's simple, clear and reassuring.”
Isabell Ljusberg, Site Manager at Essity

Frequently asked questions

SECURITY AND TRUST

Meets the highest security standards

MedHelp is built for organisations that set high standards for security and data protection. Our processes, systems and ways of working are designed to protect sensitive information and create confidence for both employers and employees.

ISO 27001

We are certified to ISO 27001 – the highest standard for information security

GDPR

The service is designed to meet the requirements of GDPR

EU/EES

All servers are located within the EU/EEA

SFTP

Encrypted file transfer and automatic backup
What's included?

Everything you need to manage sick leave – in one platform

Help managers identify early signs of ill health and take action before sick leave becomes long-term. This makes it easier to work preventively and support employees at the right time.

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Experienced nurses provide employees with advice and support when they are sick or need to care for a child. This takes pressure off managers and helps employees make informed decisions about care and absence.

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Using AI, MedHelp identifies early signs of ill health and the risk of prolonged sick leave. This enables HR and managers to act early, before short-term sick leave develops into long-term absence.

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Bring more structure to rehabilitation cases, with support throughout the process. The platform helps HR and managers follow up on activities and meet their rehabilitation obligations.

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Clear statistics and visual insights help you quickly identify risks and see which parts of the organisation need attention. By tracking trends, patterns and key metrics, it becomes easier to make data-driven decisions.

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Give employees quick access to a doctor, psychologist or physiotherapist when they report sick leave. This provides timely support and can help them return to work faster.

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Want to see how the platform works in practice?

We'll show you how MedHelp can help your organisation.